Control plane zero adoption despite deployment

Original case study — This incident was documented by the agentgovernance.org research team based on direct observation of AI agent behavioral patterns in production. It is not derived from a single external public report.

Summary

A governance control plane was deployed and reported as operational, but no agents were actually using it. The system appeared live in dashboards while providing zero governance value. The gap was discovered during an operational review.

Key Lesson

No verification that governance systems were being consumed by their intended users.

Sources

• Agent Governance Incident Registry

Tags: adoption, deployment-gap, false-positive